Terms & Conditions

OVERVIEW

This website is operated by Whistle & Barks. Throughout the site, the terms “we”, “us” and “our” refer to Whistle & Barks. Whistle & Barks offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

These terms do not supersede your statutory rights under the Sale of Goods Act, but are designed to clarify the principles and procedures of how we operate. Placing an order signifies that you agree to our terms and conditions of sale.

Whistle & Barks reserves the right at any time to modify, alter, amend or update these terms and conditions, and you agree to be bound by such modifications, alterations, amendments or updates.

Prices

Whistle & Barks reserves the right to alter prices at any time, without prior notice. All orders are subject to acceptance and to availability of the goods ordered.

Damage & Loss in transit

Whistle & Barks does not accept liability for delays or Damage & Loss in transit.

Governing law

Each and every transaction carried out is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with English Law. The terms of this charter (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted in accordance with English Law and the English Courts shall have exclusive jurisdiction.

Risk & Retention of title

Under normal circumstances, goods must be paid for prior to dispatch and the risk of loss, breakage and damage and all other risks shall pass to the customer when the goods have been dispatched. 

Goods shall remain the property of Whistle & Barks until payment in full has been received and cleared. In the event of any default in payment the company reserves the right to reclaim the goods concerned. Title of the goods does not pass to the customer until payment is received in full by Whistle & Barks.

Confidentiality

We take all reasonable precautions to keep information supplied to us by customers strictly confidential. We do not supply our 'mailing information' to third parties but do use it to advise our clients of goods and services we feel may be of interest to them, unless expressly instructed otherwise in writing.

Information supplied to us may be stored on a computer system for our convenience, but will not be supplied to any outside agency. We prefer you to use the secure transaction services to make credit card transactions since this service is completely independent of our organisation and your credit card details are not divulged to us at any time.

Copyright

All comments are copyright of Whistle & Barks. All rights reserved. You may not reproduce, publish, transmit, distribute, display, modify, sell, or exploit in any way, in whole or in part, any contents of the website, or any related software, catalogue, advertising or images for any purpose without the prior permission of Whistle & Barks.

Disclaimer

Whistle & Barks would always advise our customers that pets should be under constant supervision whilst using or wearing any of our merchandise. Whistle & Barks will not be held liable for any accident or injury caused to pets as a result of misuse or unsupervised use.

Please note that products and colours on our website are a guide only. All images, descriptive matter, specifications and advertising issued by Whistle & Barks are issued for the sole purpose of giving an approximate idea of the goods.This Privacy Policy describes how www.whistleandbarks.co.uk (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the web site when changes have been made.

PROMOTIONS

Black Friday promotion:
Offer available on selected products (“SALE”"category items) at www.whistleandbarks.co.uk. Offer available from 17/11/2023 - 27/11/2023. Promotion is auto-applied at checkout. Available while stocks last.